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Terms

Returns Policy

OOD are committed to providing high quality products however if for any reason you are not completely satisfied with your purchases a full refund will be provided for any goods returned to us, in their original packaging within 21 days.  Shipping expenses in both directions are not refundable.

If the goods you receive are faulty, we will replace those goods provided they are returned to us within 21 days of purchase.  Reimbursement for shipping expenses will be up to the value of the original shipping cost.

All returns should be sent to

OOD

PO Box 37316

Parnell

Auckland 1151

Currency

All prices quoted are in New Zealand Dollars and include GST (15%).

Delivery times and costs

The following delivery costs apply to all orders.

Standard delivery fee for Auckland is NZ$5.00

Standard delivery fee for North and South Island is NZ$10.00

Please allow up to 5 working days for delivery following receipt of payment.

Our couriers are unable to deliver to Post Office boxes at this time.

For orders outside of New Zealand please contact us directly.

Privacy

The privacy of your data, orders and credit cards are important to us.  We will not disclose or sell your customer data to any third party.  We will only send you email newsletters if you explicitly opt in.

Credit Card details are not stored anywhere on our servers nor in our premises.  Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Legal Business Name

Catalyst Media Solutions Limited trading as Objects of Desire.

If you are not comfortable shopping online you can contact us directly. Our number is 09 3091040.